Privacy policy

Effective Date: June 1, 2026

Welcome to Suhithub.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Suhithub.com collects, uses, stores, and safeguards your information when you visit our website, purchase products, contact us, or interact with our services.

By accessing or using Suhithub.com, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.


1. Business Information

Website Name: Suhithub.com

Business Category: Electronics

GST Number: 16CERPC5457A1ZM

Email: suhithub@gmail.com

Phone Number: 8787706087

Registered Address:

Hrishyamukh, Belonia, Hrishyamukh
District – South Tripura
State – Tripura
Pin Code – 799156
India


2. Information We Collect

We may collect various types of information from users to provide and improve our services.

A. Personal Information

When you place an order, create an account, subscribe to newsletters, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Postal Code
  • State and Country
  • Payment Information
  • Order History

B. Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Referring Website
  • Pages Viewed
  • Date and Time of Visit
  • Session Duration

C. Marketing Information

If you subscribe to promotional communications, we may collect:

  • Email Preferences
  • Marketing Preferences
  • Product Interests
  • Purchase Behavior

3. How We Use Your Information

The information collected may be used for the following purposes:

Order Processing

  • Confirm and process orders
  • Deliver purchased products
  • Send order updates
  • Provide invoices and receipts

Customer Support

  • Respond to inquiries
  • Resolve disputes
  • Provide technical assistance
  • Handle return and refund requests

Website Improvement

  • Analyze user behavior
  • Improve website performance
  • Enhance user experience
  • Develop new features and services

Marketing and Promotions

  • Send promotional emails
  • Notify users about offers and discounts
  • Conduct surveys and feedback campaigns

Legal Compliance

  • Comply with applicable laws
  • Prevent fraud and unauthorized activities
  • Enforce our terms and conditions

4. Legal Basis for Processing Information

We process personal information based on:

  • User consent
  • Contractual obligations
  • Legitimate business interests
  • Compliance with legal requirements
  • Protection against fraudulent activities

Where required by law, we will obtain explicit consent before processing sensitive information.


5. Cookies and Tracking Technologies

Suhithub.com uses cookies and similar technologies to enhance user experience.

Cookies help us:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve website performance
  • Deliver personalized advertisements

Types of cookies we may use include:

Essential Cookies

Necessary for website functionality.

Performance Cookies

Help measure website usage and performance.

Analytics Cookies

Assist in understanding visitor behavior.

Marketing Cookies

Used to display relevant advertisements.

Users may disable cookies through browser settings; however, some website features may not function properly.


6. Payment Information

We do not store complete debit card, credit card, or banking details on our servers.

Payments may be processed through trusted third-party payment gateways that maintain their own privacy and security standards.

These payment providers may collect and process payment information according to their respective privacy policies.

Users are encouraged to review the privacy policies of payment service providers before making transactions.


7. Sharing of Information

We respect customer privacy and do not sell personal information.

Information may be shared only under the following circumstances:

Service Providers

We may share information with:

  • Payment processors
  • Shipping companies
  • Logistics providers
  • Customer support providers
  • Website hosting providers
  • Analytics services

Legal Requirements

Information may be disclosed when required by:

  • Courts
  • Government agencies
  • Law enforcement authorities
  • Regulatory bodies

Business Transfers

If Suhithub.com undergoes a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business transaction.


8. Third-Party Services

Our website may contain links to third-party websites, applications, and services.

Examples include:

  • Payment gateways
  • Social media platforms
  • Logistics providers
  • Advertising partners

We are not responsible for the privacy practices or content of third-party websites.

Users should review third-party privacy policies before sharing personal information.


9. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment
  • Customer support
  • Tax and accounting requirements
  • Legal compliance
  • Fraud prevention

When information is no longer required, we securely delete or anonymize it according to industry standards.


10. Data Security

We implement reasonable security measures to protect personal information.

Security measures may include:

  • Secure Socket Layer (SSL) encryption
  • Firewall protection
  • Access control systems
  • Password protection
  • Secure hosting infrastructure
  • Regular monitoring and updates

Although we strive to protect user information, no method of transmission over the internet is completely secure.

Users transmit information at their own risk.


11. User Rights

Depending on applicable laws, users may have the following rights:

Right to Access

Request details about personal information we hold.

Right to Correction

Request correction of inaccurate information.

Right to Deletion

Request deletion of personal data where legally permitted.

Right to Restrict Processing

Request limited use of personal information.

Right to Object

Object to certain processing activities.

Right to Withdraw Consent

Withdraw previously granted consent at any time.

To exercise these rights, users may contact us using the information provided in this policy.


12. Children's Privacy

Suhithub.com does not knowingly collect personal information from children under the age of 18.

If we discover that information from a minor has been collected without appropriate consent, we will take reasonable steps to remove such information promptly.

Parents or guardians who believe a child has provided personal information may contact us immediately.


13. Advertising and Analytics

We may use third-party advertising and analytics services to better understand website usage and improve marketing efforts.

These services may collect information such as:

  • Device identifiers
  • Browser information
  • Website interactions
  • Approximate location data

Such information is generally used in aggregated or anonymized form.

Users may opt out of certain advertising practices through browser settings or applicable platform tools.


14. International Data Transfers

If information is processed or stored outside India, we will take reasonable measures to ensure that such transfers comply with applicable privacy and data protection laws.

By using our services, users acknowledge that information may be transferred and processed in jurisdictions that may have different privacy laws than their place of residence.


15. Email Communications

Users may receive emails related to:

  • Order confirmations
  • Shipping updates
  • Customer support communications
  • Promotional offers
  • Product recommendations

Users may unsubscribe from promotional emails at any time using the unsubscribe link provided in marketing emails.

Operational emails related to orders and account activities may still be sent when necessary.


16. Account Security Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials.

Users should:

  • Use strong passwords
  • Keep login details secure
  • Notify us of unauthorized account activity
  • Log out after using shared devices

Suhithub.com is not responsible for losses resulting from unauthorized access caused by user negligence.


17. Compliance with Indian Laws

This Privacy Policy is intended to comply with applicable Indian laws and regulations, including relevant provisions relating to electronic commerce, consumer protection, and data protection requirements.

Users agree to comply with all applicable laws when using our website and services.


18. Changes to This Privacy Policy

We reserve the right to update, modify, or replace this Privacy Policy at any time.

Changes may occur due to:

  • Legal requirements
  • Business operations
  • Technology updates
  • Service improvements

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.


19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Suhithub.com

Email: suhithub@gmail.com

Phone: 8787706087

Address:
Hrishyamukh, Belonia, Hrishyamukh
District – South Tripura
State – Tripura
Pin Code – 799156
India